Legal Documents

Rajbaji Privacy Policy – Our Commitment to Protecting Your Data

Rajbaji takes your personal data seriously. This privacy policy explains what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
Key Highlights

Privacy Policy highlights at a glance

A quick overview of the key points of how Rajbaji handles your information.

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SSL Encryption Protection

At Rajbaji, all your data is secured with 256-bit SSL encryption. Every transaction and piece of personal information is transmitted through encrypted channels.

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Your data is never sold

Your personal information is never sold to third parties. We use data solely to provide our services and to fulfil legal requirements.

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Right to Access Data

You can view, update, or request deletion of the information stored in your account at any time. You have full control over your data.

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Minimal Data Collection

Rajbaji collects only the information necessary to provide our services. We have no interest in collecting data beyond what is needed — and we don't.

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International Standards Compliance

Our privacy policy is built to meet international data protection standards. Your information is managed in compliance with GDPR and other global regulations.

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Marketing Opt-Out

You can opt out of promotional emails or SMS from Rajbaji at any time. We respect your preferences.

1

Introduction & Purpose of the Privacy Policy

Rajbaji is one of Bangladesh's most trusted online Sports Betting and casino platforms. This Privacy Policy clearly explains how the information you share with us while using our platform is collected, used, and kept secure.

Rajbaji's Privacy Policy applies to both our website (rajbaji.app) and mobile application. By registering or using our platform, you are considered to have agreed to this Privacy Policy.

We believe user trust is our greatest asset. That's why we manage our data practices with full transparency. When it comes to collecting and using your personal information on Rajbaji, we have nothing to hide.

Important: This Privacy Policy is provided in Bengali for your convenience. However, the original English version shall prevail in the event of any legal dispute. The update date will change whenever the policy is revised.

2

What Information We Collect

Rajbaji collects your information in several ways. We only gather what is genuinely necessary to deliver our services properly. Details are outlined below:

Data Type What Information At the Time of Collection
Identity Information Name, date of birth, nationality At the Time of Registration
Contact Information Email, mobile number, address At the Time of Registration
Identity Verification (KYC) NID/Passport, proof of address Prior to Withdrawal
Financial Information Payment methods, transaction history At the Time of Transaction
Device Information IP address, browser, operating system On every visit
Usage Data Betting history, session duration, preferences During platform use

Indirectly Collected Information

Beyond the information you provide directly, Rajbaji also collects certain data automatically. This includes cookies, log files, and usage analytics — primarily used to improve the quality of our services.

3

How Your Data Is Used

Rajbaji uses your data for specific and legitimate purposes. The key reasons for how we use your data are outlined below:

  • For account creation, management, and verification
  • For processing betting, payment, and withdrawal transactions
  • For customer support and issue resolution
  • To prevent fraud, money laundering, and other illegal activities
  • To meet legal and regulatory obligations
  • To analyse and improve platform performance
  • To deliver a personalized experience tailored to your preferences
  • To send promotional offers and updates where applicable (with your consent)

Please Note: Rajbaji never sells your data to third parties for advertising purposes. To opt out of promotional communications, please contact our support team.

4

Data Sharing & Disclosure Policy

Rajbaji does not share your personal information with third parties except under strictly controlled circumstances. Data sharing may occur on a limited basis in the following situations:

Permitted Data Sharing Circumstances

  • Payment Processors: Information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
  • Identity Verification Services: With authorized verification agencies for KYC processing.
  • Law Enforcement: Where required by court order or legal obligation.
  • Technology Partners: With technology service providers for platform operations (under contractual confidentiality agreements).
  • Responsible Gaming Organizations: Relevant information shared with designated organizations for the prevention of gaming addiction.

In each of the above cases, Rajbaji ensures that the receiving party upholds the same standard of data privacy.

5

Data Protection Strategies & Technologies

Rajbaji uses industry-standard technology and processes to protect your data. Our security framework is outlined below:

  • 256-bit SSL/TLS Encryption: All data transmissions are conducted through encrypted channels.
  • Firewall & Intrusion Detection: Advanced cybersecurity measures to prevent unauthorized access.
  • Two-Factor Authentication (2FA): Add an extra layer of security to your account.
  • Regular Security Audits: Regular system audits conducted by independent third-party experts.
  • Limited Access Policy: Only authorized personnel can access user data on a need-to-know basis.
  • Data Backup: Regular backups are maintained on secure, encrypted servers.

Your Role: No matter how robust our security measures are, it's important to keep your password strong and never share it with anyone. If you notice any suspicious activity, contact support@rajbaji.app immediately.

6

Cookies & Tracking Technologies

Rajbaji uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help our platform function more effectively.

Types of Cookies We Use

  • Essential Cookies: Remembering login location, managing sessions – the site cannot function without these.
  • Functional Cookies: Remembers your language preference and display settings.
  • Analytics Cookies: To understand which sections of the site are used most.
  • Security Cookies: Helps detect and prevent fraudulent activity.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some Rajbaji features.

7

Your Rights Over Personal Information

Under Rajbaji's Privacy Policy, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

👁️ Right of Access You can request to view all information we hold about you.
✏️ Right to Rectification You can request corrections to any inaccurate or incomplete information.
🗑️ Right to Erasure Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing You can request that your data no longer be used for specific purposes.
📤 Right to Data Portability You may request your data in a portable format.
🚫 Right to Object You can object to your data being used for marketing or profiling purposes.

We process all rights requests within a maximum of 30 days. Please note that some data may not be deletable due to legal obligations.

8

Data Retention Period & Policy

Rajbaji does not retain your data indefinitely. A specific retention period is defined for each type of information. Once that period expires, data is securely deleted or anonymized.

Data Type Retention Period Purpose
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after the end of the relationship AML Compliance
Customer Service Records 3 years Service Quality Improvement
Marketing Preferences Immediate upon opt-out User Consent
Cookie Data 30 days to 2 years By cookie type

Once the retention period expires, your data is automatically deleted or anonymised through secure methods, ensuring you can no longer be re-identified in any way.

9

Protection of Minors' Data

Rajbaji is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. Age is verified at registration, and additional proof may be requested if there is any doubt.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all collected data will be deleted. If you believe your child is using Rajbaji, please contact support@rajbaji.app right away.

For Parents: Use parental control software to keep your child away from online gaming platforms. Visit Rajbaji's Responsible Gaming You can find more information on this page.

10

Privacy Policy Update Process

Rajbaji reserves the right to update this Privacy Policy as needed. Changes may occur due to business developments, legal requirements, or technological improvements.

  • For significant changes, you will be notified via email or in-app notification.
  • You will be given at least 7 days' notice before any changes take effect.
  • You can check the "Last Updated" date at the top of this page to see whether any changes have been made.
  • Continued use of the platform following any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay informed of any changes.

11

Privacy Contact

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our Data Protection team:

  • Email: support@rajbaji.app
  • Response time: Within 24–48 business hours
  • Live Chat: Available 24/7 through the platform's support section

For a faster response: In the email subject line, write "Privacy Request" and include your account email address along with details of your request. This will help us respond to you as quickly as possible.

12

Frequently Asked Questions about the Privacy Policy

No, Rajbaji never sells your personal information to third parties. We only share limited data with partners necessary for service delivery — such as payment processors or KYC verification providers — and they are equally bound to uphold the same privacy standards.

Yes, you have the right to access your data. Email support@rajbaji.app to submit a data access request. We will provide a full summary of the information we hold about you within 30 days. This service is free of charge following identity verification.

Closing your account does not result in the immediate deletion of all data. Certain information must be retained for a specified period to meet legal and regulatory obligations — for example, transaction records are kept for 7 years and KYC information for 5 years. After these periods, all data is securely deleted.

Click the "Unsubscribe" or "Opt-Out" link at the bottom of any promotional email, or send a request to support@rajbaji.app to stop marketing communications. Your preference will take effect within 72 hours. Please note that transactional and account-related emails cannot be stopped.

Rajbaji uses international technology infrastructure, so your data may in some cases be processed on international servers. In all such cases, we ensure that data is handled in compliance with internationally recognized data protection standards. Your data remains secure at all times.

Yes. If a security breach occurs and your data is at risk, we will notify you as quickly as possible via email and in-app notification. We will clearly communicate the nature of the incident, what data was affected, and what steps you should take. Our security team is active 24/7.
Get Started Safely

Your data is protected – join Rajbaji today

You've read Rajbaji's Privacy Policy. Go ahead and register with confidence — and enjoy a safe betting experience.

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